Cookie Policy
This Cookie Policy explains how goshenishuttle.com (“we”, “us”, “our”) uses cookies and similar technologies on our website and booking form. It should be read together with our Privacy Policy.
1 What are cookies?
Cookies are small text files placed on your device to help the website function, improve performance, and remember preferences. We also use similar technologies like local storage and pixels.
2 How we use cookies
- Essential (strictly necessary) – required for core site/booking functionality, security, and load balancing. These cannot be switched off in our systems.
- Performance/Analytics – help us understand how the site is used (aggregated statistics) so we can improve speed and usability.
- Functionality – remember your settings (e.g., language or last entered fields) to provide a better experience.
- Security & Fraud Prevention – detect and prevent abuse, keep sessions safe.
- Maps & Media – load Google Maps or other embedded content where used in the booking or contact pages.
3 Cookies we may set
Name / Provider | Purpose & Category | Duration |
---|---|---|
PHPSESSID (goshenishuttle.com) | Maintains your session during a visit (e.g., booking flow). Essential. | Session (deleted when you close the browser) |
wordpress_* / wp-settings-* (goshenishuttle.com) | Used by WordPress for admin/authenticated users. Essential for logged-in admins. | Varies (session to up to 1 year) |
chbs_* (Chauffeur Booking System plugin) | Remembers booking form selections, steps, and quote preferences. Functionality / Essential. | Session to 30 days (varies by feature) |
_ga, _gid, _gat (Google Analytics, if enabled) | Aggregated analytics on site usage and performance. Performance/Analytics. | 24 hours to 2 years |
NID, AEC, 1P_JAR (Google Maps/YouTube, if embedded) | Enables map tiles, video playback, and prevents abuse. Maps/Media / Security. | Months to 1 year (varies by Google policy) |
4 Your choices: consent & control
- Consent banner: Where required, we display a banner allowing you to accept or manage non-essential cookies (e.g., analytics). Essential cookies are always active.
- Change your preference: If you’ve already set a preference, you can revisit it: Manage cookie settings (this link will open the banner/modal if your consent tool supports it).
5 Managing cookies in your browser
You can block or delete cookies via your browser settings. Doing so may affect essential features (e.g., staying signed in, booking flows).
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari (iOS/macOS): Settings/Preferences → Privacy → Cookies and Website Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
6 Third-party cookies & links
Some cookies are set by third parties that provide services on our site (e.g., Google Maps, analytics, payment gateways). These providers have their own privacy policies and cookie practices. We do not control third-party cookie lifespans.
7 Data collected via cookies
We use cookie-collected data to operate the site, secure sessions, remember preferences, and (if enabled) measure performance. Where analytics are used, reports are aggregated and not intended to identify you directly.
8 Retention & international transfers
Cookies persist for their stated duration unless cleared earlier. Some providers may process data outside Kenya; we take reasonable steps to ensure comparable protection through provider selection and contractual safeguards.
9 Updates to this policy
We may update this Cookie Policy to reflect changes in the site or legal requirements. We will post the updated version here with a new “Last updated” date.
10 Contact
Questions about cookies? Email hello@goshenishuttle.com or WhatsApp +254 720 321 043.